Refund & Return Policy
We want customers to feel confident ordering from Innerkind Nutrition. Because Rise is an ingestible supplement, we can accept a return only when the product is unopened, unused, in its original packaging, and has an intact tamper-evident seal.
Return requests
To request a return, email hello@innerkindnutrition.com within 30 days after delivery. Include the order number and reason for the request. Wait for return instructions before sending anything back. Returns sent without approval may not be accepted.
Opened or used supplements, items without an intact seal, gift cards, and final-sale items cannot be returned. These limits help protect product safety and quality.
Damaged, defective, or incorrect items
Please inspect the order when it arrives. If an item is damaged, defective, or incorrect, contact us within 7 days after delivery and include the order number and clear photographs. If we confirm the issue, we will arrange an appropriate replacement or refund at no additional shipping cost.
Return shipping and refunds
Unless an item was damaged, defective, or incorrect, the customer is responsible for return shipping. Original shipping charges are not refundable. Approved refunds are issued to the original payment method after the returned item is received and inspected. A bank or card provider may take up to 10 business days to post the refund.
Order cancellation
If ordering is open and a customer needs to cancel, they should contact us as soon as possible. We cannot guarantee cancellation after an order enters processing. Once an order ships, this return policy applies.
Questions about returns or refunds can be sent to hello@innerkindnutrition.com